Privacy Policy

1. Introduction

SignDocuments ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact information (email address)
• Device information (device type, operating system)
• Usage information (app features used, frequency of use)
• Documents and signatures you create or upload

2.2 Automatically Collected Information

We automatically collect certain information:

• Device identifiers and characteristics
• App performance and crash data
• Usage statistics and analytics data
• IP address and general location information

3. How We Use Your Information

We use your information to:

• Provide and maintain the SignDocuments service
• Process your electronic signatures and document management
• Improve app functionality and user experience
• Send important updates and security notifications
• Provide customer support and respond to inquiries
• Comply with legal obligations and enforce our terms

4. Document and Signature Security

We take the security of your documents and signatures seriously:

• All documents are encrypted both in transit and at rest
• Signatures are cryptographically secured and tamper-evident
• We use industry-standard security protocols and practices
• Access to your documents is strictly limited and monitored
• Documents are stored securely and backed up regularly

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in app operation (under strict confidentiality)
• In connection with a business transfer or merger

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Documents and signatures are retained according to your account settings and applicable legal requirements.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and associated data
• Export your documents and signatures
• Opt out of non-essential communications
• Request a copy of your data

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

9. Children's Privacy

SignDocuments is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Cookies and Tracking

Our app may use cookies and similar tracking technologies to improve functionality and analyze usage. You can manage your preferences for these technologies through your device settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, by sending you a notification through the app.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@signdocuments.app
Support: support@signdocuments.app

13. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal information based on:

• Your consent for marketing communications
• Performance of our contract with you to provide services
• Our legitimate interests in improving and securing our services
• Legal obligations we must comply with